Reviews

CLIENT REVIEWS

What Our Customers are Saying!

Pam R.
Pam R.
Thanks to you and your FANTASTIC crew for all their hard work, attention to detail and professionalism. Once again we are very satisfied customers! Use us as references anytime.
Doug A.
Doug A.
I wanted to take this opportunity to let you know how pleased we were with the service we received from your company. The job was done when you said it would be, for the price you quoted and it looks great. Your craftsman was considerate and professional. Thanks again for a job well done.
Bill M.
Bill M.
I wanted to let you know what a pleasure it was to have you do the plasterwork in our kitchen. We very much appreciate both the quality of the work and how courteous you were. Thanks!
Debbie B.
Debbie B.
I just wanted to congratulate you on having such a great employee. He did a beautiful job on my rain damaged fireplace and hall ceiling around the flue. He was so neat about everything, building tents around his work areas. With all the stone and plaster he had to remove, there wasn’t a bit of dust in the hall or living room. I will certainly recommend your company to any of my friends that might need stone or drywall work done. Thank you for your service.
Maddie G.
Maddie G.
I wanted to take a moment to extend my gratitude for the outstanding service Modern Wall Systems provided to us. We recognize that this difficult re-stucco job could not have been accomplished by less skilled craftsmen, but what was most impressive was the extraordinary way in which you handled an unexpected problem. Your willingness to correct it, the degree of integrity with which you dealt with us to resolve it, and your responsiveness to our concerns are rare business attributes in today’s marketplace. We want to thank you, and compliment you, for your professionalism, your integrity, and your unique approach to client satisfaction. The project turned out beautifully, exactly as we had hoped for. You have set the example on customer satisfaction and we are grateful for that. So again we say thank you for the exceptional work, the delightful and masterful crew, your commitment to getting the “job done right.” It has been a pleasure and a privilege doing business with you.
Jill S.
Jill S.
I wanted to tell you personally how much I appreciated the beautiful job you did. It is fantastic! I am sure it will never look patched when it is painted. You are a real artist! I never imagined that it would be done so perfectly. Thank you.
Cedric B.
Cedric B.
Your workmanship is excellent. You have a good man. I would recommend your company to anyone. Thank you.
Larry M.
Larry M.
We are very pleased with the work you guys did for us. If you ever need a customer recommendation or referral please give us a call. Thank you.
Calvin P.
Calvin P.
Virginia Beach
I had water damage on a half wall in a 100 year old house that has lath and plaster walls. I needed someone who had expertise in this type of plastering. He did a great job. It is smooth and new looking and blends perfectly with the rest of the wall. He went out of his way to put up a wall of plastic to protect from sanding as I was concerned about having respiratory issues. I was impressed as it took him longer to put the plastic than the little bit of hand sanding that was required. The clean up was good, too. It took one day and then he came back the next day when the plaster was dry to do the hand sanding.
Redd & Melinda
Redd & Melinda
Fairfax
Repair person who did the work did a great job, very professional and excellent work. Very Happy!
Gary J.
Gary J.
Chesapeake
The work exceeds my expectations!! Your company is the best I have ever worked with in every possible way!! A+ on everything!!!
Frank S.
Frank S.
Alexandria, VA
Good work, excellent customer service. Everything went smoothly. I am very pleased.
Sheila S.
Sheila S.
Virginia Beach
The work performed was excellent! Great to work with! Professional, I can highly recommend. Personnel was all great!
Mary F.
Mary F.
Emporia, VA
I am satisfied with the work performed. I hope I don’t have to do it again for several years. Trust this company. I like this company very much.
Stephen S.
Stephen S.
Norfolk, VA
Fabulous job! You have an amazing craftsman. The EIFS trim is beautiful. Thank you very much!
Patty P.
Patty P.
Eastern Shore
We are extremely satisfied and the work looks terrific. Very professional and on time. They were thorough and tidy. We will use them again
Sam T.
Sam T.
Suffolk
Thanks for your prompt attention to this. Your work is first class. Everything looked good, excellent. Very pleased! I have great confidence in you guys. I can always rely on Ed!
Brown Building
Brown Building
Wave Riding Vehicles, Virginia Beach
Thanks for your assistance in helping Brown Building to complete the project in a timely and safe manner. Please pass this on to your crews that worked on the project.
WG Clark Construction
WG Clark Construction
Norfolk Housing Projects
I have worked with the staff and crew at MWS over the past 6 years on a variety of EFS and EIFS cladding projects. They have been very proactive working through complicated installation details with the design team both at the plan table and field mock-ups. The field crews have been expertly educated in the application of those unique details. With an initial preconstruction review of the job, they accurately provide enough qualified crew to accomplish if not exceed schedule requirements. MWS meets and exceeds all contract requirements, works proactively with the design team, and coordinates their efforts fully in the field with other crews and subcontractors.
CDS
CDS
Bethel Full Gospel, Rotterdam, NY
I particularly appreciated your estimator’s prompt proposal and your crew member’s efficient work. Beyond the work scope that I knew to be needed, your crew member explained what else was advisable admirably. I appreciated the warranty sent along and personally signed by the owner.
Bote Construction
Bote Construction
Residence
The work performed turned out great! The job was completed when I was told. The workspace was left like they were never even there. I was pleased with everyone!
LR Hill Construction
LR Hill Construction
Indian Lakes, Virginia Beach, VA
It was great working with your estimator. Great job! Look forward to the next project with your team.
Caruana Homes
Caruana Homes
Redmill Residence, Virginia Beach
Always a good job! Good customer service! A very professional crew. Happy with the competitive price.
Richard M.
Richard M.
Parking Garage, Richmond, VA
The finished product was exactly what was discussed. The weather was a bit of an issue, but MWS completed the work scope the first dry day. The General Contractor (Turner Construction) and our company were pleased with the clean-up effort. We will definitely use MWS again. We will also recommend you to our clients.
Coast RE Services
Coast RE Services
DSW Shoes
The work looks great. I was very pleased with the work and personnel.
Patty T.
Patty T.
Bear Claw
Modern Wall Systems’ work is professional and pleasing. All of the personnel we have been in contact with are courteous and proficient. Everything was handled professionally. We will use MWS again. Great work from a Super Crew.
Greg S.
Greg S.
Norfolk Housing Authority
Your crewman did a fine job for us, not an easy task. We appreciate his skill and commitment. He made every effort to protect our building and to perform finish to a high standard. We appreciate the timely arrival and completion. Keep it up, you are a great team. Stay healthy and in business a long time you folks run a great shop.
Richard V.
Richard V.
Rebranding, Virginia Beach
I wanted to acknowledge the work done by your employees at our new office building. The quality of craftsmanship by your crew is evident throughout.

A Detailed Review of Our Satisfied Customer

Had Ed and Jose come and do some stucco repair on our house and I will say that they are very professional and the work is great.”

They were on time, efficient and got the job done neatly at a fair price.”

They always leave their work area cleaner than they found it and they were both fun to have around.”

Ed was absolutely lovely to work with. Helped us patch a hole in our wall due to an old air conditioner. Quoted me a price up front and was very good at communicating expectations! He arrived promptly for the project and was very efficient. We had to access our wall through our neighbor’s apartment and he was very respectful of their place keeping it “nice and tidy”! Cleaned up after himself and left things looking nicer than when he arrived.

Like I said, very lovely to work with and considerate…which was a breath of fresh air after the previous contractors and repairmen we worked with.

Why did I wait so long?! Ugh. We had bad patches and crumbling stucco. Called Modern Wall Systems. They are a VA licensed contractor and insured. They came and quoted the same day. Scheduled the repairs for 3 days later. Poof. All those ugly places are now beautifully patched to match our old mission-style stucco. The owner, Ed Santana and his team always arrive 10 minutes early (What?? Really?), finished all three areas in one day (just as they said they would), packed up and left it as clean as before they came. He even added another little spot. Nice people. Beautiful work. Efficient, friendly, they really care that you are happy with their work.

I could write a long story here. But I will save everyone time. Ed is simply great. His price was not the lowest but his work was top notch. He was on time. And helped me set things up w the inspector too. Everyone else tries to upsell their work and make a small job into a big lucrative one for them. Thanks Ed. Wish everyone was like you.

Six stars for Ed! When the EIFS dries, I don’t think I will be able to see what he repaired! I doubt it will even require re-painting…… very personable and professional. Highly recommended – on-time and on-budget!

Hired them for some minor EIFS patching and painting. I was able to schedule immediately and they did a great job with the work and even color matching. Very reasonable price. Will definitely use them again.

Ed has mastered his craft and the principles of customer service. I contacted 5 different EIFS companies and only two offered to bid. Only Ed offered to come out the very next morning, on time as scheduled. I received the written bid and a proposed schedule within an hour of meeting him. We firmed up the schedule and he knocked out the job a day later. Ed and his brother set up with care so as to have minimal impact to the surrounding area. They were very neat and cleaned up as if they were never there. Ed explained every step and material used along the way. I am very pleased with the end result. The texture and pattern match the existing EIFS that was done in the 90s exactly. Without a doubt, I highly recommend modern Wall Systems for your EIFS needs

I had water damage to my courtyard wall. I called and Ed quickly replied. We communicated via text which was great. He came on time, a few minutes early actually and was totally prepared. Ed and his assistant made the wall look just like new in an hour and a half. The price was totally reasonable! Come to find out, I had used him 10 years ago for a different repair and it was still looking like the day he repaired it. I would recommend him to anyone! Best EIFS repair in Virginia Beach!

I’m a difficult client to please. Even though I try to make allowances for typical contractor shortcomings: poor communication, not showing up, leaving messes, etc., few contractors live up to my expectations, Modern Wall Systems has.

I had my electric panel replaced in a less than typical fashion leaving a 6′ x 2′ hole in my wall with two conduits coming out of the concrete next to the wall and bending into the wall. These guys said they’d never seen anything like it, but they loved the challenge.

They waterproofed the area for the city inspection and used a metal stronger than the typical chicken wire for stucco adhesion. They said they couldn’t match my old stucco, but they did, so well that I opted not to paint.

Nice guys. Excellent work at a fair price. The wall is strong and beautiful.

Thanks Modern Wall Systems!

Ed and Jose arrived on time today and completed the stucco repairs quickly and efficiently. I was amazed at how perfectly the patches match the rest of the wall texture. They even repaired a crack near my side gate that I hadn’t even mentioned to them. Ed comes from generations of plasterers in Puerto Rico and is a true pro. Plus, being of Puerto Rican descent myself I enjoyed chatting with him and listening to his New York brogue. Highly recommend MWS.

Such good work! They were on time, efficient and got the job done neatly at a fair price.

Ed was quick to respond on quote on email. They were on time, efficient and got the job done at reasonable price. They left the area cleaned. I highly recommend them.

Had Ed and Jose come and do some stucco repair on our house and I will say that they are very professional and the work is great. I showed him a couple of things we did not discuss earlier and he had no problem doing those spots. They are so prepared for the job and very enjoyable to be around as well. They come to do a job and that is what you get a great job by both of them.

Ed & his helper arrived on time & went to work right away.They did a great job & left my yard spotless. Ed is a real pro! Highly recommended.

We have had nothing but great service and fine work from Ed and his workers. They are 100% professional, super fast and their work is very high quality. I couldn’t be happier. They always leave their work area cleaner than they found it and they were fun to have around. We’ve had them come back several times for additional work, each time they have been terrific to work with, I highly recommend them.

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